Privacy Policy

Introduction

This notice describes how we collect, store, transfer, and use personal data. It informs you of your privacy rights and how the law protects you.

Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

Personal data we process

1. Types of personal data we collect directly

We process information:

  • You provide directly to us.
  • Gathered from third-party databases and service providers.
  • From monitoring your use of our website or services.

2. Types of personal data we collect directly

When using our website, you provide:

  • Personal identifiers (name, title, date of birth)
  • Contact information (email, phone number, postal addresses)
  • Account information (username, password)
  • Communication records
  • Marketing preferences

3. Types of personal data we collect from third parties

We confirm and add to the information you provide:

  • Business information (business trading name, address).
  • Contact information.

4. Types of personal data we collect from your use of our services

We process:

  • Responses to polls and surveys.
  • Technical information (IP address, browser type, device operating system).
  • Usage information (service frequency, website pages visited, message responses).
  • Marketing preferences and communication preferences.

5. Our use of aggregated information

We may aggregate anonymous information for any purpose. If combined with personal data that can identify you, it is treated as personal data.

6. Special personal data

We do not collect special personal data (e.g., race, ethnicity, health information).

7. If you do not provide personal data we need

If required by law or contract, failure to provide personal data may result in us being unable to perform our services.

Basis for Processing Your Information

8. Contractual Obligation

When you buy services from us, we process your information to fulfill our contractual obligations.

9. Consent

With your consent, we may process personal data, such as when browsing our website or requesting more information.

10. Legitimate Interests

We may process data for legitimate interests, balancing these interests against your rights.

11. Legal Obligation

We may process your information to comply with legal obligations.

How We Process Your Personal Data

12. Information you provide

We store and use data you provide when posting on our website.

13. Payment Information

We do not handle payment information directly. Payments are processed securely through third-party providers.

14. Job Application and Employment

We retain job application information for up to 12 months. Employee information is kept for two years post-employment.

15. Information from Third Parties

Although we do not disclose your personal data to any third party (except as set out in this notice), we sometimes receive data that is indirectly made up from your personal data from third parties whose services we use.

16. Service Providers and Business Partners

We may share data with businesses that provide services to us.

Use of Information Collected through Automated Systems

17. Cookies

We use cookies for website functionality, security, and personalisation. You can control cookies through your browser settings.

18. Personal identifiers from your browsing activity

We may record your browsing data to improve our website and services.

Other matters

19. Your rights

For information on your rights, visit Know Your Privacy Rights.

20. Use of our Services by Children

We do not market to children. Those under 18 must have parental c

21. Third-party Communication Software

We may use third-party software for communication, ensuring compliance with privacy laws.

22. Data Processed Outside the UK

Data may be processed outside the UK with appropriate safeguard

23. Control Over Your Information

Ensure your personal data is accurate. You may request access to your data and its correction or deletion.

24. Communicating with us

We collect data when you contact us to provide high-quality service.

25. Complaints

If unsatisfied with our privacy practices, you can complain to the ICO. We appreciate the opportunity to address your concerns first.

26. Retention Period

We retain personal data as long as necessary for service provision, legal compliance, and dispute resolution.

27. Compliance with the Law

Our privacy policy complies with UK and EU laws, including the Data Protection Act 2018 and GDPR.

28. Review of this Privacy Policy

We will update this privacy notice as necessary.

For questions or to exercise your rights, contact us at [email protected].

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